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- What is Zoom and how does it work? Plus tips and tricks
Zoom is a video conferencing app, geared towards business usage. It was founded in by Eric Yuan, and launched in January While gathering considerable popularity and coming to run profitably in the following years, Zoom truly entered the public consciousness during the coronavirus pandemic of It was to Zoom that users across the world turned to stay in touch during the lockdown effected to stop the spread of the virus.
Prior to founding Zoom, Yuan had helped to build WebEx, in the decade prior to its acquisition by Cisco in Yuan, originally from China, famously emigrated to the US after repeatedly failing to get a visa ninth time lucky! He was confident, however, that he could develop a product more enjoyable to use than the incumbents.
It was in , as we mention above, however, that Zoom really took off. With people confined to their homes, apps that allowed us to stay in touch became central to our day-to-day lives.
People in their droves chose Zoom over other options. The new intelligent Search Ads Platform from Redbox Mobile A dynamic, machine-learning platform that does the heavy lifting and big thinking, so you can focus on the bigger picture.
Yuan stated in a blog post that over the course of May , Zoom was seeing million daily meeting participants. The following month, this figure had risen to million. This compares to 10 million in December Zoom still remains a very popular service, but as most of the world has returned to some form of office work, it has lost a bit of its shine.
To fix that, Zoom is aiming to expand the amount of services it can offer to businesses. It acquired Solvvy in May , which sells conversational AI and automation packages to customer support centres. Zoom has been profitable for four years and has increased its net income each year. Zoom had almost , business customers in , a slight downturn in figures, but Zoom also changed its terminology of business customers to only include enterprises with more than 10 employees in During the pandemic, Zoom published data on how many daily meeting participants it had.
Note: Daily meeting participants can be counted more than once. Source: Zoom, Recode. Zoom joined a small list of apps, which includes TikTok and Pokemon Go, that have been downloaded over million times in a single quarter Sensor Tower.
By signing up you agree to our privacy policy. You can opt out anytime. Zoom Revenue and Usage Statistics Mansoor Iqbal Updated: June 30, Share Find out more. Year Business customers 82, , ,
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